Refund policy
If you return a temporary offer product, you will receive the payment for the same payment method at the time of offer, which corresponds to the return policy.
Only 14 days can be returned or exchanged if the product is in its original condition
When purchased, wrapped in original packaging and never used or opened
Products with a manufacturing defect are returned within 30 days from the date of purchase, with a purchase invoice attached to a report from the agent
The refund request will be approved within two (2) days from the date of receipt
Please contact us for a return or exchange with our customer service or email.
In the case of return and payment method, the payment upon receipt is the right of the customer to refund the amount in his wallet within a maximum period of 10 days.
In the case of Installment returns, the account will be charged as a purchase balance, or deduct installment fees from the total value even if there is 0% installment Promotion depending on the Monthly fees rate.
In the case of Visa returns, the account will be charged as a purchase balance, or deduct visa Debit fees from the total value. ” 2.2% ”